I found this very helpful graphic today on Lavi Industries website. They are experts in the art of lining up people for the WAIT. Many food businesses and foodservice facilities have to face the fact of long lines and I think these circumstances can make your customers feel like cattle or if done effectively can create selling opportunities, distractions from wait time, and ease guests peaceably through a maze of waiting without feeling as frustrated as they might. Take a look at the graphic below to consider how your high-volume foodservice could benefit from these ideas.
Innovative Food Merchandising Ideas